Privacy Policy

Last updated: 24/01/26

M.A.D Reptiles is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect
We may collect the following information:

• Name

• Email address

• Phone number

• Payment information (processed securely by third-party providers)

• Any information you voluntarily provide when contacting us or using our services

2. How We Use Your Information
We use your information to:

• Provide and deliver our services or products

• Communicate with you, including customer support and updates

• Process payments and manage transactions

• Improve our services and user experience

• Send marketing emails if you have opted in

3. Marketing Communications
If you opt in to receive marketing communications, you may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Sharing Your Information
We do not sell or rent your personal data.

We may share your information with trusted third parties who help us operate our business, such as payment processors, email marketing platforms, and analytics providers. These third parties are required to protect your information.

5. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings if you prefer.

7. Your Rights
Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our services means you accept the updated policy.

10. Contact Information
If you have any questions about this Privacy Policy, contact us at:

Email: [your email address]
Business Name: M.A.D Reptiles